Sofitel Spa
Our caring wellness experts will pamper you from head to toe, paying attention to your body’s signs and adjusting treatments accordingly. Rejuvenating… Relaxing… Purifying… Targeted products by prestigious French brands, Biologique Recherche, global British skincare, Elemis and New Zealand brand, Nellie Tier enables you to achieve the results you desire. Indulge in an afternoon, a full day, or an entire week of personalised spa treatments. Find inner peace at our urban retreat in the Viaduct precinct.
Here, beauty is more than skin-deep. Taking care of yourself is a lifestyle and our approach is multi-dimensional, blending innovation with tradition to help you look – as well as feel – your absolute best.
Bookings are essential, please tel: 09-354 7440 or email to secure your booking.
Spa Gift Vouchers
Share the spa experience with a loved one, a lucky friend or a deserving colleague. Sofitel Spa offers a complimentary service whereby your chosen recipient is sent a beautifully presented gift voucher that is sure to impress. Give a gift they will truly value. The gift of time. Time to retreat, to reinvigorate, to feel renewed.
Group Bookings
Escape to a tranquil haven with friends, family or colleagues. Melt away stress and enjoy the comfortable surroundings of Sofitel Spa. Experience French skincare, skilled massage and essential beauty treatments, then linger over an indulgent afternoon tea while sipping Champagne or specialty teas.
Let the Sofitel Spa team guide you through treatment choices, timings and food and beverage options. Rest assured your spa journey will be a truly memorable occasion. Sofitel Spa welcomes groups; depending on the size, treatment times may be spread over a period of time.
Groups are advised to book at least 1 month in advance of the occasion to ensure availability. Select from an array of decadent spa packages and mouth-watering menus or let the Sofitel Spa team help you to design a tailor-made package based on your individual requirements.
Spa Etiquette
Arrival procedure
Please arrive 15 minutes prior to your confirmed appointment time to complete a consultation form and change. Appointments delayed due to late arrival will not be extended beyond the confirmed treatment time.
Parking
Valet parking is complimentary for non-hotel guests receiving treatments of 60 minutes or more. Paid valet parking is available for all other treatments. Pay and display street parking can also be found on surrounding streets.
Booking details
Sofitel Spa requires the guest name, contact number and credit card details to secure the booking. For hotel guests, the booking may be secured via your room reservation.
Health details
To ensure your treatment is customised to your personal requirements, please notify your Sofitel Spa therapist of any serious medical condition.
Treatment rooms
All treatments are performed in either single or double private treatment rooms.
Cancellation policy
For non-hotel guests, 12 hours’ notice is required to avoid the full cost of the treatment being charged to the credit card provided. Hotel guests must give 4 hours’ notice to avoid the treatment being charged to the room booking.
Mobile phones
Kindly refrain from using mobile phones while at Sofitel Spa.
Privacy
All information provided to Sofitel Spa is kept in strict confidence.
Age
Persons must be aged over 16 years to visit Sofitel Spa.
